Find answers to frequently asked questions
Issues with audio playback and quality
Payment and account management
App functionality and login issues
Tranquility Pro uses scientifically-proven brainwave entrainment technology including binaural beats, isochronic tones, and ambient soundscapes to help synchronize your brainwaves to desired states like focus, relaxation, or deep sleep.
Create your account, choose a subscription plan, and start with our Focus Mode (12 Hz) for 15-20 minutes daily. Use quality headphones for the best experience.
Check your device volume, ensure headphones are connected, verify browser audio permissions, and refresh the page. A stable internet connection is required for streaming.
We offer Individual Premium ($9.99/month), Team Plans (starting at $19.99/month), and Premium Plus Health Care for healthcare professionals. All include full audio library access and priority support.
Yes, cancel anytime from your account dashboard. Access continues until the end of your current billing period. We offer a 7-day free trial for new users.
Absolutely. We use industry-standard encryption, offer two-factor authentication, and never share personal information without consent. All streaming uses HTTPS encryption.